New Families
We recommend completing the below steps using a computer or laptop device.
Step 1. Create a Xap account
- CLICK HERE to start setting up your Xap account
- Complete the required information and click “Create Account”
- You will receive an email titled: [Action Required] The Cottage OSHC has invited you to join Xap!
- Open this email and create your password
Step 2: Complete your child’s enrolment
- Log in to your Xap account
- Click on the Waitlist icon at left (square watchface) then click “Edit Enrolment”
- Complete the required information and upload relevant documentation, then click “Submit”
- Your child’s enrolment will be reviewed by the Director and you will receive a confirmation email once your Enrolment is accepted
- Click “Accept Offer”
Bookings
- Once enrolled, download the Xap Smile mobile app.
- Log in with your email and password
- If applicable, select “The Cottage OSHC Inc” from the list of Centres
- Tap on the calendar icon (second from the left at the bottom of the screen) to go to your Bookings
- Tap on the plus sign at bottom right
- Tap on your child’s name, followed by your Payment Account
- Tap on either After School Care (ASC), Before School Care (BSC), or Vacation Care (VC) as applicable, then tap on the Session of the same name
- Select Casual (VC, ASC, BSC) or Recurring (ASC, BSC)
- Select the days you wish to book, then tap “Done”
- Scroll down, tick the terms and conditions box and tap “Request Booking”
If you experience any issues completing the above steps, please email us at admin@thecottageoshc.org or call 02 9361 3362.
