New Families

We recommend completing the below steps using a computer or laptop device.

Step 1. Create a Xap account

  • CLICK HERE to start setting up your Xap account
  • Complete the required information and click “Create Account”
  • You will receive an email titled: [Action Required] The Cottage OSHC has invited you to join Xap!
  • Open this email and create your password

Step 2: Complete your child’s enrolment

  • Log in to your Xap account
  • Click on the Waitlist icon at left (square watchface) then click “Edit Enrolment”
  • Complete the required information and upload relevant documentation, then click “Submit”
  • Your child’s enrolment will be reviewed by the Director and you will receive a confirmation email once your Enrolment is accepted
  • Click “Accept Offer”

Bookings

  • Once enrolled, download the Xap Smile mobile app.
  • Log in with your email and password
  • If applicable, select “The Cottage OSHC Inc” from the list of Centres
  • Tap on the calendar icon (second from the left at the bottom of the screen) to go to your Bookings
  • Tap on the plus sign at bottom right
  • Tap on your child’s name, followed by your Payment Account
  • Tap on either After School Care (ASC), Before School Care (BSC), or Vacation Care (VC) as applicable, then tap on the Session of the same name
  • Select Casual (VC, ASC, BSC) or Recurring (ASC, BSC)
  • Select the days you wish to book, then tap “Done”
  • Scroll down, tick the terms and conditions box and tap “Request Booking”
If you experience any issues completing the above steps, please email us at admin@thecottageoshc.org or call 02 9361 3362.